BYD & DENZA Aftersales - Mobile Service Technician
BYD Europe
📍 Hoofddorp, North Holland, Netherlands
Job Description
About The Role
This position focuses on delivering expert technical service for premium electric vehicles, both on-site and remotely. It includes troubleshooting and repairing mechanical, electrical, and high-voltage systems, collaborating with internal teams to resolve complex issues, and ensuring a superior customer experience. The role also uses advanced diagnostics and data insights to anticipate problems, monitor service cases, and support ongoing quality improvements.
Key Responsibilities
On-Site Technical Service
Provide professional on-site vehicle repair and technical interventions for customers, ensuring fast, accurate, and premium-quality service.
Remote Technical Support
Offer remote troubleshooting and technical guidance to help customers solve vehicle issues efficiently.
Cross-Functional...