Business Systems Analyst

JoyRide Superapp

📍 antipolo, rizal, Philippines

Full-time Other-General

Job Description

We are seeking a Business Systems Analyst to help assess, design, and improve processes across our internal operations and customer-facing applications. This role will bridge business, operations, and technology teams to ensure efficiency, scalability, and seamless app experiences for customers.





Key Responsibilities

*Immerse in operations to gain a deep understanding of workflows, pain points, and opportunities for improvement.

*Assess and optimize internal business operations, identifying inefficiencies and recommending enhancements.

*Review and analyze customer-facing app processes to support a better user experience.

*Gather, document, and translate business requirements from multiple teams into clear functional specifications.

*Create solutions when needed to address operational or process challenges.

*Collaborate with Product and Technology teams to design tools, features, and process improvements.

*Conduct da...
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