Business Support Officer

Business Support Officer needed in Loughborough Paying £12.71 per hr ref OR

Full‑time hours on a temporary basis.

Key Responsibilities

• Administer systems and processes to accurately record, track, monitor, and resolve damp, mould, and disrepair cases.
• Coordinate activities with technical officers, contractors, and legal teams to support the progression and resolution of cases.
• Maintain accurate records and ensure all case information is updated in line with organisational procedures.
• Support the delivery of preventative initiatives aimed at reducing the occurrence of damp, mould, and disrepair issues.
• Assist with contract administration and support the effective monitoring of contractor performance.
• Gather, analyse, and interpret data to produce management reports, performance information, and service updates.
• Respond professionally and efficiently to customer enquiries, concerns,...