Business Process Senior Associate

Manulife Financial

📍 talima, central visayas, Philippines

Full-time Management & Operations

Job Description

We’re looking for a Business Process Senior Associate to join our Group Benefits Plan Design Services Operations team at MBPS. In this role, you are expected to complete requests / transactions productively and accurately to meet Service Levels set by the management with the business unit.

On the job you will:

  • Coordinate the setup and amendments of various systems and applications to ensure seamless operation.
  • Create and maintain essential client documents, including contracts and booklets, to support business needs.
  • Manage client coding to ensure accurate billing invoices and estimates, enhancing financial accuracy.
  • Configure systems to support claims adjudication and drug card generation, ensuring efficient processing.
  • Prepare and maintain access setups for company websites and mobile applications and respond to inquiries from Plan Administrators and stakeholders.

Required Qualifications: <...

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