Business Process Senior Associate
M
Manulife Financial
📍 talima, central visayas, Philippines
Job Description
We’re looking for a Business Process Senior Associate to join our Group Benefits Plan Design Services Operations team at MBPS. In this role, you are expected to complete requests / transactions productively and accurately to meet Service Levels set by the management with the business unit.
On the job you will:
- Coordinate the setup and amendments of various systems and applications to ensure seamless operation.
- Create and maintain essential client documents, including contracts and booklets, to support business needs.
- Manage client coding to ensure accurate billing invoices and estimates, enhancing financial accuracy.
- Configure systems to support claims adjudication and drug card generation, ensuring efficient processing.
- Prepare and maintain access setups for company websites and mobile applications and respond to inquiries from Plan Administrators and stakeholders.