Business Process Owner at Questrade
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Questrade Financial Group
📍 toronto, on, Canada
Job Description
Lead transformative banking operations at Questrade Financial Group as a Business Process Owner. Drive innovation through automation while enhancing customer experience in a hybrid work model.
The Business Process Owner for Everyday Banking is pivotal, responsible for overseeing Quest Bank’s operational processes. This key position requires 7-10 years of experience in business process management, ensuring the alignment of automated workflows with strategic business goals. You'll collaborate closely with IT and product leadership to optimize client experiences using AI-driven solutions.
Key Responsibilities:
• Define long-term vision for operational processes
• Own design and performance of comprehensive business processes
• Lead transition from manual to automated systems
• Act as key liaison between IT and product leaders
• Ensure comprehensive strategic documentation for change management
Requirements:
• 7-10 years in business process management
• Bachel...
The Business Process Owner for Everyday Banking is pivotal, responsible for overseeing Quest Bank’s operational processes. This key position requires 7-10 years of experience in business process management, ensuring the alignment of automated workflows with strategic business goals. You'll collaborate closely with IT and product leadership to optimize client experiences using AI-driven solutions.
Key Responsibilities:
• Define long-term vision for operational processes
• Own design and performance of comprehensive business processes
• Lead transition from manual to automated systems
• Act as key liaison between IT and product leaders
• Ensure comprehensive strategic documentation for change management
Requirements:
• 7-10 years in business process management
• Bachel...