Business Process Improvement Manager

Regional Transit Service

📍 Rochester, NY, United States

Full-time other-general

Job Description

Business Process Improvement Manager




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Location: Rochester, NY

Posted: 4/7/2026

Location Name: RTS Monroe



Wage Max: 84,000.00 Annual

Wage Min: 78,000.00 Annual

Position Type: Full Time

Shift: Monday - Friday







JOB SUMMARY: The Business Process Improvement Manager at RGRTA leads cross-functional initiatives to analyze business processes, optimize systems, and deliver measurable operational improvements. This role combines a project management discipline with Lean Six Sigma methodologies, systems thinking, and logistics insight to drive enterprise-wide transformation. The position manages the full business process lifecycle while analyzing workflows, improving information flow, identifying waste and aligning technology with business needs and cost scenarios.
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