Job Description
KEY
RESPONSIBILITIES
DATA & ANALYTICS
· Conduct data
quality checks in line with SOPs.
· Support
customer service and field staff with data -related queries and communication.
· Use
analytics to identify risks and issues within projects and propose solutions.
· Provide
regular updates to management (daily, weekly, ad -hoc).
· Implement
customer surveys and define metrics for feedback.
· Deliver
sales metrics, dashboards, and ad -hoc analytical reports.
· Lead
automation and streamline the lead, order, and fulfillment process....