Business Consultant – Managed Services (m/f/d)

Short and crisp

Are you a communicative organizational talent who understands how to respond to customer needs and wants to help shape internal processes? Do you have a demeanor that is both engaging and pleasant?

Then we are looking for you as Business Consultant – Managed Services (m/f/d) in a hybrid model for our locations in Aachen and Paris.

We look forward to getting to know you!

Your job – Your passion

• In the area of customer support you are responsible for the management of maintenance, the creation and maintenance of Jira tickets as well as for the training of users
• Furthermore, you will be responsible for quality assurance including the complete recording of errors and test documentation using tools such as Postman, Fitnesse, Zephyr or similar
• You support your developer colleagues by, among other things, managing the dailies, clarifying functional questions, organizing and prioritizing pending tickets and remo...