Business Applications Services Senior Manager
J
JAM Industries
📍 baie d'urfé, qc, Canada
Job Description
Elevate your career at Nexora as a Senior Manager of Business Applications Services, managing ERP, WMS, and CRM platforms. Ensure operational excellence and alignment with business objectives.
This senior IT leadership role entails end-to-end ownership of essential business applications that support key functions across the organization. You’ll partner with various stakeholders to define service roadmaps while ensuring reliability and performance in a service-based model.
Key Responsibilities: • Own and monitor the health of business applications • Develop KPIs for availability and service satisfaction • Lead application lifecycle management and roadmap evolution • Oversee governed enhancements and planned releases • Cultivate an automated support ecosystem for efficiency
Requirements: • 10+ years of experience in enterprise applications • Previous experience as Service Owner or Application Manager • Comprehensive ERP/WMS/CRM ecosystem knowledge • Strong gove...
This senior IT leadership role entails end-to-end ownership of essential business applications that support key functions across the organization. You’ll partner with various stakeholders to define service roadmaps while ensuring reliability and performance in a service-based model.
Key Responsibilities: • Own and monitor the health of business applications • Develop KPIs for availability and service satisfaction • Lead application lifecycle management and roadmap evolution • Oversee governed enhancements and planned releases • Cultivate an automated support ecosystem for efficiency
Requirements: • 10+ years of experience in enterprise applications • Previous experience as Service Owner or Application Manager • Comprehensive ERP/WMS/CRM ecosystem knowledge • Strong gove...