Job Description
ARAG Legal Solutions Inc., part of the ARAG Group, is a global leader in legal expense insurance operating in 20 countries offering an innovative and comprehensive range of legal expense products and services for brokers, underwriting agents and insurers across Canada.
What Will You Do?
- Analyse business requirements elicited from stakeholders at a detailed technical level to understand fully how software solutions enhance business activities, and how to handle edge cases and exception scenarios
- Identify process improvements, including opportunities for automation, efficiency and quality improvements, enhancements to the user experience, as well as process/data controls.
- Use the refinement process to agree and understand the implementation of solutions, while being cognisant of how the implementation may impact on other systems and stakeholders.
- Organise workshops with developers and stakeholders, ensuring all participants have...