Business Analyst, Support, Regulatory Solutions

Adenza

📍 méxico, méxico, Mexico

Full-time Other-General

Job Description

Calypso Technology and Axiom SL have merged to form a new company, Adenza.
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**Division Overview**:
Customer Services is an integral part of Adenza's growth and success.
This division's mission is to continuously enhance the Adenza Customer experience in how they consume the Adenza software and services, using a strategic customer-centric approach focused on driving customer adoption and retention.
Thus, successfully differentiating Adenza from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.
**Team and Role Overview**:
**Responsibilities**:
Provide expert-level functional support efficiently resolving Axiom product issues via Case Management System, phone or zoom including replication and analysis of issues in mirrored AxiomSL support environment
**Client issues investigation and resolution**: repr...

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