Business Analyst

SM Retail

📍 pasay, metro manila, Philippines

Full-time Finance

Job Description

Responsible for analyzing, designing, and documenting cross-functional business processes to drive automation and efficiency through RPA solutions

Responsibilities

  • Engage with business stakeholders to gather and analyze requirements for RPA projects
  • Document and design detailed documentation of business processes for RPA, mapping end-to-end as‑is and to‑be workflows and identifying opportunities for automation
  • Work closely with RPA developers to ensure the effective translation of business requirements into functional RPA solutions, overseeing the implementation process and addressing any roadblocks
  • Conduct testing and quality assurance of RPA bots to ensure they meet functional and technical requirements, performing in‑depth assessments before sending them for user acceptance testing (UAT)
  • Proactively identify and manage risks associated with RPA initiatives, collaborating with stakeholders to address potential impacts on ...
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