Business Analyst

Auto & General

📍 North Lakes, Queensland, Australia

Full time Business Operations Specialists

Job Description

Your new team

The core purpose and function of the Claims & Assessing Division is to manage the Claims Process in order to control costs while providing our customers with a seamless and easy customer journey. Our aim is to provide prompt service with personal attention to all our customers and at the same time remain vigilant in the management of incurred costs.

Reporting to the Change Delivery Manager, the Business Analyst will ensure the successful design and development of solutions for claims and assessing. This will include analysis activities for new business processes, new products and operational process improvements. The business analyst will need to define and document business requirements, model business processes, define & document IT functional specifications and coordinate user acceptance testing.

The role

Gathering system and process requirements and designing innovative solutions to business p...

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