Business Analyst (Digital Transformation)

Business Analyst (Digital Transformation)

Brief

Our #MKATECH is expanding! We’re looking for an IT Support (Digital Transformation) to help shape the future of our digital workplace! You’ll play a vital role in supporting enterprise applications, rolling out new digital initiatives, gathering user insights, collaborating with vendors, and delivering technology solutions that improve productivity and business efficiency across the organization.

Responsibilities

• Provide day-to-day internal and external SLA support for core business systems, including ERP, SCM, WMS, CRM, TMS, POS, and other enterprise applications.
• Support digital transformation initiatives by assisting in system implementation, enhancement, integration, testing, rollout, and post-go-live support.
• Work closely with business users to gather requirements, understand operational pain points, and recommend practical system-based solutions ...