Buddy

THE PURPOSE OF MY ROLE

I’m passionate about helping people to be the best they can be. As a Buddy, I support every new and existing Nandoca through training on how to create amazing moments and feelings for our customers, and being a role model for fantastic skills and behaviours.

WHAT I DO

• I carry out all front and back of house key Nandoca responsibilities

• I support my Patrão to recruit new Nandocas, help on trial shifts and provide feedback to the management team.• I induct new Nandocas and welcome them into the family

• I train my existing Nandoca team.

• I make sure that all my Nandocas have completed their training, including e-learning, to Nando’s compliance standards

• I’m a role model to my team by demonstrating my commitment to Nando’s high standards and living our Compass

• I take responsibility for providing support, encouragement, challenge and feedback to everyone in the family in order to help the...