BSS Operations Support Engineer - Telecom
O
Oracle
📍 RIYADH, Saudi Arabia, Saudi Arabia
Job Description
**Job Description**
**Are you a tech-savvy problem solver who thrives in fast-paced environments?** Join our team and be at the forefront of Managed Services operations for Oracle RODOD Stack. If you enjoy monitoring systems, solving incidents, and improving processes through automation, we want you! Oracle is a global technology leader shaping how businesses operate, and our Communications team ensures the smooth running of networks and services for top-tier service providers worldwide. Be part of a team that keeps critical systems running seamlessly and contributes to delivering exceptional digital experiences.
**Responsibilities**
**What you will do**
+ Monitor production environments to ensure system health, alert management, interface/service availability, and batch/billing watchpoints.
+ Manage the ITSM ticket lifecycle: create, classify, collect evidence, update, follow up, and validate inciden...
**Are you a tech-savvy problem solver who thrives in fast-paced environments?** Join our team and be at the forefront of Managed Services operations for Oracle RODOD Stack. If you enjoy monitoring systems, solving incidents, and improving processes through automation, we want you! Oracle is a global technology leader shaping how businesses operate, and our Communications team ensures the smooth running of networks and services for top-tier service providers worldwide. Be part of a team that keeps critical systems running seamlessly and contributes to delivering exceptional digital experiences.
**Responsibilities**
**What you will do**
+ Monitor production environments to ensure system health, alert management, interface/service availability, and batch/billing watchpoints.
+ Manage the ITSM ticket lifecycle: create, classify, collect evidence, update, follow up, and validate inciden...