Bsp refunds administrator

Our Club Travel team is looking for a Junior BSP Refunds Administrator to join the team!

About the Role

As a Junior BSP Refunds Administrator, you will process refunds and EMD refunds as requested by consultants. The ideal candidate is detail-oriented, customer-focused, and thrives in a dynamic environment.

(This role is planned to be based in Century City)

Duties & Responsibilities Processing refunds on BSP Link and the GDS system daily. Ensuring accurate refund values to minimize ADMs resulting from errors. Applying the correct cancellation penalties to each refund. Issuing credit notes for processed refunds. Responding to refund queries submitted via the Ourweb within 24 hours. Following up on refunds submitted via BSP Link. Providing support to the BSP Department as and when required. Skills, Experience & Qualifications Education: Minimum National Senior Certificate or relevant Travel and Tourism NQF4 qualification. Experience: Minimum 3 years relevant ex...

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