BrokerLink WFM Manager Position

Brokerlink Inc.

📍 toronto, on, Canada

Full-time Other-General

Job Description

Join BrokerLink as a Manager in WFM! Lead strategic initiatives, enhance accuracy in forecasting, and drive team optimization within a flexible work framework.
In your position as WFM Manager, initiate team transformation while managing forecast accuracy and capacity planning. Your expertise in project management and analytical skills will be essential in creating a supportive and productive multi-site environment. Advocate for WFM concepts and identify improvement areas for better team performance.
Key Responsibilities:
• Guide WFM team's transformation and innovation
• Evaluate business forecasts and results
• Update and refine monthly capacity plans
• Ensure achievement of global service targets
• Act as a WFM expert to diverse audiences
Requirements:
• Bachelor's degree in Business or related discipline
• 3+ years of WFM management experience
• Advanced skills in MS Excel; PowerPoint and Word proficiency
• Strong analytical and critical thinking ...
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