Job Description
Job Summary
Assists raters and team leads in routine tasks. Enter data into customers’ files, gather and send documents.
Responsibilities
- Assist in clerical tasks: information gathering, documentation, photocopying, faxing, splitting, etc.
- Perform data entry/scanning.
- Complete first screen of B3 (customers’ files), open LVS, etc.
- Assist raters in general office duties: reports, forms, claims, etc.
- Answer phone calls from partners and other offices.
- Operate scanning station for imaging.
Qualifications
- Basic skills in Microsoft Excel, Word and PowerPoint.
- Strong typing skills.
- Ability to read spreadsheets, extract information in Excel format, and communicate findings to management team.
- Excellent communication skills.
- Ability to prioritize daily tasks and promote a positive work environment.