Brazilian Portuguese-Speaking Customer Support Advisor

Location: São Paulo, Brazil (On-site)

Salary: R$2,200 gross/month

About the Role

We are looking for a Brazilian Portuguese-speaking Customer Support Advisor to join a dynamic customer service team in São Paulo, Brazil. In this on-site role, you will provide high-quality support to customers, ensuring an excellent customer experience while working in a fast-paced and collaborative environment.

Key Responsibilities

• Provide customer support via phone, email, and chat.
• Respond to customer inquiries professionally and efficiently.
• Resolve account, product, and service-related issues.
• Escalate complex cases when necessary.
• Accurately document customer interactions in internal systems.
• Meet quality and performance targets.
• Deliver outstanding custo...