Job Description
The Branch Manager is responsible for the management and coordination of the branch's full spectrum operation including attaining targets in deposits, loans, memberships, and profitability while ensuring that our members' financial needs are met.
The Branch Manager has highly developed interpersonal, analytical and communication skills and is passionate about the opportunity to work in a fast-paced environment with both members and staff.
KEY ACCOUNTABILITIES
Member Experience
- Create a positive first impression and model exceptional service delivery at every member interaction to foster the member relationship
- Demonstrate strong member experience with internal and external members
Sales, Service, & Business Development
- Manages the branch sales, service, and operations achieving organizational objectives, while adhering to all risk management, policy, procedure, and legislated standards
- Manages bran...