Branch Manager
J
Johnstone Supply, The Balsan Group
📍 Downingtown, Pennsylvania, United States
Job Description
The Branch Manager is responsible for overseeing all aspects of branch operations, including team leadership, customer service, inventory control, and sales performance.
This role is critical to ensuring the branch operates efficiently, meets financial targets, and delivers an exceptional customer experience.
Key Responsibilities:
- Sales & Customer Relationship Management Drive branch sales by developing and executing local sales strategies aligned with company goals.
- Establish and maintain strong relationships with HVAC contractors, technicians, and key accounts.
- Provide support to outside sales representatives and collaborate on strategic customer visits.
- Track sales metrics and customer buying trends to identify growth opportunities.
- Team Leadership & Development Recruit, hire, train, and manage a team of counter sales, warehouse, and delivery staff.
- Set clear performance expectations, con...