Job Description
Branch Advisor – Rosebank
Job Description: Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
Overview
Hello Future Branch Advisor (Rosebank ) Welcome to FNB, the home of the #changeables. We strive to be a trusted partner helping to create a better world by providing innovative, contextual, and integrated financial solutions.
Key Responsibilities
- Build and manage long‑term client relationships to support retention and growth.
- Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
- Educate customers to the correct banking platform aligned with their needs.
- Connect with customers by living up to our brand promise of “how can we help you?” at all times.