Brampton AS400 Support Resource Hiring

TechDoQuest

📍 brampton, peel region, Canada

Full-time Management & Operations

Job Description

Join us in Brampton, ON as an AS400 Support Resource, responsible for ensuring our AS400 billing system remains stable and efficient. Your role will involve proactive monitoring and incident management to secure system continuity.

This Application Support position focuses on maintaining high availability and quickly resolving incidents within SLAs. You'll collaborate with network engineers and application developers to deliver high-performance production solutions. Additionally, you’ll provide 24x7 support for critical issues and implement changes for operational improvements to enhance system reliability.

Key Responsibilities:
• Ensure AS400 applications are available as per SLAs
• Rapidly resolve incidents and service requests
• Work across teams to maintain system performance
• Deliver 24x7 support for critical incidents
• Lead changes to address operational inefficiencies

Requirements:
• Solid background in ...
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