Job Description
**Job Information**:
Department Name
- BPO
Job Type
- Full time
Service Now Ticket
- INC
Industry
- Insurance
Modality
- On Site
Work Experience
- 5+ years
Assigned Recruiter Contact
Date Opened
- 06/17/2025
City
- Tijuana
State/Province
- Baja California
Country
- Mexico
Zip/Postal Code
- 22010
To lead successfully and manage teams to achieve organizational objectives.
Increase efficiency, reduce costs, and improve overall performance.
Problem solving focus to streamline operations and ensure customer satisfaction.
Have strong communication skills to foster collaboration between departments and support areas for smooth operational flow.
**Job responsibilities and functions**
- Monitor day to day KPIS for each of the clients and Confie ensuring meeting goals.
- Document Improvement plans, innovate on current metrics not met or those that require improvement to strengthen Operations on each of the...
Department Name
- BPO
Job Type
- Full time
Service Now Ticket
- INC
Industry
- Insurance
Modality
- On Site
Work Experience
- 5+ years
Assigned Recruiter Contact
Date Opened
- 06/17/2025
City
- Tijuana
State/Province
- Baja California
Country
- Mexico
Zip/Postal Code
- 22010
To lead successfully and manage teams to achieve organizational objectives.
Increase efficiency, reduce costs, and improve overall performance.
Problem solving focus to streamline operations and ensure customer satisfaction.
Have strong communication skills to foster collaboration between departments and support areas for smooth operational flow.
**Job responsibilities and functions**
- Monitor day to day KPIS for each of the clients and Confie ensuring meeting goals.
- Document Improvement plans, innovate on current metrics not met or those that require improvement to strengthen Operations on each of the...