BPO - Operations Assistant Manager (Hybrid Setup)
Unity Communications
📍 Parañaque, Metro Manila, Philippines
Job Description
If you've ever caught yourself people-watching not in a creepy way, but in that I can tell what's going on without anyone saying it way you already understand the art of operations. And Unity Communications needs you!
We need an Operations Assistant Manager to help keep our BPO campaigns running smoothly. You'll lead team leaders, support daily operations, and make sure clients get the quality and consistency they expect. This role is all about people, performance, and progress building great teams, maintaining strong client relationships, and driving continuous improvement every day.
Sounds like your cup of tea? Apply today!

How You Spend Your Eight Hours
Oversee daily BPO operations and make sure all client goals and SLAs are met