Job Description
The main purpose of this role to manage customer service bookings efficiently, coordinate workshop appointments, and provide professional customer support that aligns with the companys standards. By effectively managing the booking process and providing exceptional customer service, the Bookings Clerk contributes to the overall success and reputation of the dealership and their Brand. Requirements: Grade 12 (Matric). 2-5 Years' experience in a similar position in the motor industry Previous working experience in an automotive dealership or customer service environment essential Computer literacy, including Microsoft Office products. Familiarity with dealership management systems (such as Autoline or similar) would be highly beneficial. Duties will include, but are not limited to: Schedule service, maintenance, repair, and diagnostic appointments for customers. Answer incoming calls, emails, and online booking requests. Confirm appointments and send reminders to customers. Gather and ac...