Booking Agent - Hotel Rosa Grand, Milano

Join Starhotels and become part of the Booking Team as Booking Agent at our Hotel Rosa Grand  in the heart of Milan .
As the main contact for rooms’ reservations, you will sponsor our property to the guest and invite them to choose us for their stay.

Your responsibilities include:

Mastering the art of efficient phone conversations.

Utilizing finesse in sales techniques, giving suggestions throughout the reservation process.

Turning inquiries into successful contracted business deals.

Identifying and pursuing promising sales leads with precision and enthusiasm.

Responding to all guests in a professional yet approachable tone assuring all reservations are completed and comply with the expectations of our guests.

Delivering prompt and efficient service that maintains the highest standards while adding a touch of warmth.

A passionate commitment to delivering exceptional customer experienc...

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