Body Shop Customer Service Rep
L
Lithia & Driveway
📍 Utica, NY, United States
Job Description
Dealership:L0765 Carbone Body Shop
Carbone Collision
Now Hiring a Body Shop Customer Service Representative (CSR)!
Schedule: Mon-Friday 8 am – 5 pm
You will be reporting to the Body Shop Manager. This is an onsite position in Utica, NY.
Our Collision Center is looking for a Customer Service Representative, or CSR, who excels at providing an excellent customer experience. Do problem-solving skills come naturally to you? Your target is to ensure excellent service standards, respond to customer inquiries and maintain high customer satisfaction.
Responsibilities:
+ Respectful to customers.
+ Respond promptly to customer inquiries.
+ Communicate with customers through multiple channels.
+ Acknowledge and resolve customer complaints.
+ Keep records of customer interactions, transactions, comments and complaints.
+ Other responsibilities as assigned.
Requireme...
Carbone Collision
Now Hiring a Body Shop Customer Service Representative (CSR)!
Schedule: Mon-Friday 8 am – 5 pm
You will be reporting to the Body Shop Manager. This is an onsite position in Utica, NY.
Our Collision Center is looking for a Customer Service Representative, or CSR, who excels at providing an excellent customer experience. Do problem-solving skills come naturally to you? Your target is to ensure excellent service standards, respond to customer inquiries and maintain high customer satisfaction.
Responsibilities:
+ Respectful to customers.
+ Respond promptly to customer inquiries.
+ Communicate with customers through multiple channels.
+ Acknowledge and resolve customer complaints.
+ Keep records of customer interactions, transactions, comments and complaints.
+ Other responsibilities as assigned.
Requireme...