Job Description
Citi is looking for an experienced Billing Operations Manager to lead custody billing operations across Europe and Middle East markets, sitting within the Global Custody and Direct Custody function. In this role, you will manage a team of 4–5 professionals, overseeing end-to-end invoice production, payment reconciliation, and client billing investigations that directly support Citi's institutional custody clients. This is a high-impact position where your operational leadership and financial expertise will shape service quality, control standards, and process efficiency across a complex, multi-market environment.
**Responsibilities:**
+ Lead end-to-end invoice production and delivery for Europe and Middle East custody clients, ensuring accuracy, timeliness, and full alignment with agreed service levels.
+ Oversee reconciliation of incoming payments and booking of receivables, managing escalation and resolution of past-due balances through consistent follow-up with ...
**Responsibilities:**
+ Lead end-to-end invoice production and delivery for Europe and Middle East custody clients, ensuring accuracy, timeliness, and full alignment with agreed service levels.
+ Oversee reconciliation of incoming payments and booking of receivables, managing escalation and resolution of past-due balances through consistent follow-up with ...