Job Description
Shape healthcare billing systems as the Billing Operations Manager at Petal. Lead and develop teams to ensure exceptional service in a hybrid work model across British Columbia.
You will play a key role in supporting and managing billing teams, ensuring operational excellence in service delivery. This role involves identifying opportunities for improvement, fostering relationships with clients, and integrating processes seamlessly. Your skills in conflict resolution and clear communication will drive team success and client satisfaction.
Key Responsibilities:
• Enhance billing productivity and accuracy across teams
• Serve as a contact point for complex client issues
• Coordinate and lead client meetings regionally
• Identify performance trends to guide operational improvements
• Support team integration and best practice evolution
Requirements:
• Experience in managing operational teams
• Proven ability t...
You will play a key role in supporting and managing billing teams, ensuring operational excellence in service delivery. This role involves identifying opportunities for improvement, fostering relationships with clients, and integrating processes seamlessly. Your skills in conflict resolution and clear communication will drive team success and client satisfaction.
Key Responsibilities:
• Enhance billing productivity and accuracy across teams
• Serve as a contact point for complex client issues
• Coordinate and lead client meetings regionally
• Identify performance trends to guide operational improvements
• Support team integration and best practice evolution
Requirements:
• Experience in managing operational teams
• Proven ability t...