Billing & Cancellations Specialist — Customer-Focused

Lean Solutions Group is seeking a detail-oriented Billing Support Specialist to join our team in Colombia. The role focuses on supporting daily billing operations, processing cancellations and reinstatements, and managing billing-related tickets while assisting customers with payments and policy inquiries.

The ideal candidate will collaborate with Portfolio Management, Finance, and Customer Service teams to ensure accurate and efficient billing processes and provide exceptional customer support.