Bilingual Telecom Manager - 99.9% Uptime

Covisian in Bogotá seeks a Bilingual Telecom Manager to oversee telecommunications for a 500-agent BPO call center. The role demands maintaining system uptime over 99.9%, managing telecom vendors, and ensuring exceptional call quality.

Ideal candidates will have at least 5 years of telecom experience in call centers, strong VoIP and PBX expertise, and fluency in both English and Spanish.