Bilingual Technical Support Specialist
Jonas Software
📍 toronto, on, Canada
Job Description
Volante - Jonas Software
Compensation & Role Details
Expected Salary Range: $60,000 to $65,000 CAD, depending on experience and qualifications. Role Type: New Role.
AI Disclosure: AI is not used to screen, assess, or select applicants for this role.
Bilingual Support Specialist (French & English)
Hybrid – North York, ON (3 days in office per week)
Compensation & Role Details
Expected Salary Range: $60,000 to $65,000 CAD, depending on experience and qualifications. Role Type: New Role.
Summary
The Tier 1 Bilingual Support Specialist (French & English) serves as the first point of contact for both English- and French-speaking customers, delivering prompt, courteous, and technically sound assistance. This role involves troubleshooting basic to moderately complex issues, escalating where necessary, and ensuring a consistent, high-quality customer experience in both languages. <...