Job Description
**Please send HV in English**
Schedule: Monday - Friday, 11am-7pm Eastern time (changes with daylight savings)
Location: Medellín, on-site in our office on Milla de Oro. Remote is not an option.
Fluent English (written and spoken) is required for this position.
This is a great opportunity for someone who wants to gain experience with market-leading smart devices and get experience working with a Canada based global company.
We're looking for Technical Support Specialist to join our team. You will be working with a leading e-commerce brand who sells consumer and home electronics (IoT, smart home devices)
This is an in-office position.
As a Tech Support Specialist you will troubleshoot customers issues and solve them.
You will mainly handle complex technical escalations via Zendesk (no incoming calls)
Job Responsibilities:
Resolve complex technical issues via email/ticket or phone
Learn the company's products and their typical issues and solutions
Unde...
Schedule: Monday - Friday, 11am-7pm Eastern time (changes with daylight savings)
Location: Medellín, on-site in our office on Milla de Oro. Remote is not an option.
Fluent English (written and spoken) is required for this position.
This is a great opportunity for someone who wants to gain experience with market-leading smart devices and get experience working with a Canada based global company.
We're looking for Technical Support Specialist to join our team. You will be working with a leading e-commerce brand who sells consumer and home electronics (IoT, smart home devices)
This is an in-office position.
As a Tech Support Specialist you will troubleshoot customers issues and solve them.
You will mainly handle complex technical escalations via Zendesk (no incoming calls)
Job Responsibilities:
Resolve complex technical issues via email/ticket or phone
Learn the company's products and their typical issues and solutions
Unde...