Bilingual Spanish/English Frontline Support Engineer

Instructure

📍 manila, metro manila, Philippines

Full-time IT & Technology

Job Description

Instructure is hiring a Customer Support Engineer for their Manila office. This role involves serving as the primary support point for consumers, addressing inquiries through phone and chat while navigating complex policies with empathy.

Candidates should possess strong customer service skills, a background in troubleshooting, and be fluent in both English and Spanish. The position offers competitive compensation between ₱74K and ₱82K, along with benefits such as a flexible work culture and wellness programs.

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