Bilingual Operations Team Lead – Onsite (Mexico City)

Link-Worldwide is looking for a Bilingual Team Lead to oversee performance and productivity for a team of analysts at our Mexico City office (Polanco). This full-time role requires strong leadership skills and proficiency in both English and Spanish.

The ideal candidate will have 2-3 years of experience in operations or customer service, with a focus on team management and process efficiency. The position is 100% on-site and offers an opportunity to implement strategies for operational improvements.