Bilingual IT Service Desk Analyst - English/Spanish Support

OpenService is seeking a bilingual Service Desk Analyst to provide first-level IT support for multiple accounts in a fast-paced environment.

Responsibilities include troubleshooting, incident management via ServiceNow/InvGate, AD basics, and ensuring SLA-aligned resolutions, in English and Spanish. A 1–3 year background in service desk and strong communication are valued, with flexible scheduling when required.