Bilingual (French) Order Fulfillment Coordinator

Job Summary

IGI is seeking a detail-oriented Order Fulfilment Coordinator to join our Customer Service team. The Order Fulfilment Coordinator is responsible for managing customer contacts and ensuring optimal support for all accounts within a given territory. The Order Fulfilment Coordinator will act as a liaison between the Company's internal departments and the customer base to centralize all communication and information flow and to ensure our customer’s needs are met.

Duties

• Manage order fulfillment processes utilizing ERP systems such as AS400 and other warehouse management systems.
• Coordinate with warehouse teams for order picking, packing, and shipping to ensure accuracy and efficiency.
• Oversee transportation management systems (TMS) to schedule freight, manage 3PL providers, and optimize delivery routes.
• Collaborate with procurement teams on sourcing, purchasing, and demand pla...