Bilingual Document Specialist

Sun Life

📍 Fredericton, New Brunswick, Canada

Full-time Information and Record Clerks

Job Description

Job Description
 :About the role
The focus of this Bilingual Documents Specialist role in Group Benefits Administration is to support a positive GB customer experience through the successful set up of New Business and Revision documents. This role demands strong technical skills, workflow management ability as well as a passion for both high quality customer service and relationship management. 
What will you do?
Processing new business and/or revisions documents within established service standards (accuracy & timeliness)
Respond to inquiries from internal business partners
Create and modify client documents such as contracts and member booklets
Interpretation of plan design details; seek clarification to ensure right outcome
Partnering with Service Representatives, Implementation Specialists, Customers and Advisors to clarify plan design so that documents output is efficient and accurately reflects the customer...
        

Apply for this Position

Job Details

Location Fredericton, New Brunswick

Job Type Full-time

Category Information and Record Clerks

Posted July 08, 2026

Deadline August 17, 2026