Bilingual Distributor Support Specialist (SAP/CRM)

Carrier in Monterrey, Mexico, is seeking a Customer Center Agent to support distributors with accurate, timely assistance on HVAC replacement parts. You will troubleshoot, manage orders, and collaborate cross‑functionally to improve service and distributor success.

The role requires 1–3 years in customer service, SAP experience, and fluency in English and Spanish, both written and spoken, in a fast‑paced environment.