Bilingual Customer Support (Korean/English) – Remote

Edge

📍 islamabad, islamabad capital territory, Pakistan

Full-time Management & Operations

Job Description

Edge is seeking a Customer Support Representative (Korean & English) to deliver high‑quality service to US healthcare and insurance clients from Pakistan. You will handle inbound and outbound calls, resolve inquiries, document cases, and maintain accurate records across multiple systems.

The role focuses on English fluency with optional Korean support, requires rotating shifts to align with US business hours, and values customer‑first service, empathy, and problem solving.

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