Bilingual Customer Success Specialist
I
Integratedcooling
📍 toronto, on, Canada
Job Description
Shape customer experiences as a Bilingual Customer Success Specialist with Hugel in downtown Toronto. Engage clients through proactive outreach, sales collaboration, and operational excellence.
Hugel is seeking a bilingual (French & English) specialist to enhance customer success in a dynamic role. This position emphasizes long-term relationship building, effective communication, and keen attention to detail. Your expertise will drive seamless support across the customer lifecycle, increasing satisfaction and loyalty.
Key Responsibilities:
• Manage inbound customer inquiries through various channels
• Coordinate onboarding, account setup, and ongoing support
• Maintain strong relationships with key clients and stakeholders
• Document customer interactions in Salesforce accurately
• Collaborate with Field Sales on account performance insights
Requirements:
• 3+ years in customer success, inside sales, or account management
• Proficient in French and English...
Hugel is seeking a bilingual (French & English) specialist to enhance customer success in a dynamic role. This position emphasizes long-term relationship building, effective communication, and keen attention to detail. Your expertise will drive seamless support across the customer lifecycle, increasing satisfaction and loyalty.
Key Responsibilities:
• Manage inbound customer inquiries through various channels
• Coordinate onboarding, account setup, and ongoing support
• Maintain strong relationships with key clients and stakeholders
• Document customer interactions in Salesforce accurately
• Collaborate with Field Sales on account performance insights
Requirements:
• 3+ years in customer success, inside sales, or account management
• Proficient in French and English...