Bilingual Customer Service Representative

Job Description

Our client is a successful OEM manufacturer based in the Tyne and Wear area. With an International client base they are now looking to recruit a bilingual Customer Service Representative on a 12 month fixed term contract.

Candidates must bilingual in a second language such as Spanish, German or Italian; other second languages will be considered.

Working hours of this role are Monday-Thursday 8am-4.15pm & Friday 8am-3pm.

The successful candidate will be working closely with sales and production teams to create a customer friendly environment with the following responsibilities:

• Providing a highly efficient service orientated order fulfilment process for both internal and external sales, including order acceptance, transportation booking/scheduling, shipment documentation in line with customer requirements.
• Respond to customer queries including order status, amendments ensuring a high ...