Bilingual Customer Service Representative (San Pedro Tlaquepaque)

Our Customer Service Reps provide service and support for our customers from Electronics, Automotive and Mechanical metal industries, and the branch sales team with activities such as: Expedites, order entry, credit and rebills, open order administration, quoting, forecast analysis, follow up on quotes, RMAs, Inside Sales support, between others.

Essential Duties and Responsibilities

• Satisfy customers through, among other tasks and timely processing of orders.
• Develop solid working relationships with customers and team members.
• Respond to customer inquiries in a timely, effective and professional manner.
• Coordinate internal and external resources to meet or exceed customer expectations.
• Grow to increase scope of responsibilities.

Competencies

• Customer Service oriented
• Oral and written Communication
• Tracking skills
• Teamwork
• Multitask
• Organizational Supp...