Bilingual Customer Service Representative
R
Robert Half Office Team
📍 Miami, FL, United States
Job Description
Description
Robert Half is seeking a professional and dependable Bilingual Customer Service Representative to support a growing organization. The ideal candidate will have strong communication skills, a customer-focused attitude, and the ability to communicate fluently in both English and Spanish.
Responsibilities
+ Respond to customer questions by phone, email, and other communication channels
+ Provide accurate information regarding products, services, orders, and company policies
+ Assist customers with account updates, order status, billing questions, and general concerns
+ Resolve customer issues in a professional and timely manner
+ Document customer interactions accurately in the company’s system
+ Escalate complex concerns to the appropriate department
+ Follow up with customers to ensure issues have been resolved
+ Maintain a high level of professionalism and customer service
+ ...
Robert Half is seeking a professional and dependable Bilingual Customer Service Representative to support a growing organization. The ideal candidate will have strong communication skills, a customer-focused attitude, and the ability to communicate fluently in both English and Spanish.
Responsibilities
+ Respond to customer questions by phone, email, and other communication channels
+ Provide accurate information regarding products, services, orders, and company policies
+ Assist customers with account updates, order status, billing questions, and general concerns
+ Resolve customer issues in a professional and timely manner
+ Document customer interactions accurately in the company’s system
+ Escalate complex concerns to the appropriate department
+ Follow up with customers to ensure issues have been resolved
+ Maintain a high level of professionalism and customer service
+ ...