Bilingual Customer Service Ops Lead – LAO Vendor

Link-Worldwide is seeking a Customer Service Specialist for its Pachuca, Hidalgo location to manage a team across Mexico, Colombia, and Chile. Responsibilities include overseeing vendor operations, meeting KPI standards, and ensuring compliance with service performance.

The ideal candidate holds a Bachelor’s Degree, is fluent in English and Spanish, and has over two years of customer service experience. Join us to contribute to an open and inclusive work environment.