Bilingual Customer Resolution Expert (EN/ES) – On-site

LoVirtual is seeking elite bilingual talent in Cúcuta, Colombia, to support a leading Automotive Group in Puerto Rico. The role focuses on high-stakes inbound service management for renowned brands like Nissan and Kia.

Key responsibilities include identifying root causes of customer issues, using specialized software, and handling challenging conversations with poise. The position offers competitive compensation and professional growth opportunities in a multicultural environment.