Bilingual Customer Relations Advisor
M
Martin Brower
📍 baie d'urfé, montreal (administrative region), Canada
Job Description
Become a Bilingual Customer Relations Advisor at Martin Brower, focusing on positive experiences between the company and restaurant owners. Leverage your hospitality expertise and communication skills for optimal service delivery.
This role entails building strong relationships while managing customer expectations through education about policies and practices. You will analyze customer feedback, collaborate with internal teams, and coordinate with restaurant management for comprehensive support. Key activities include overseeing openings and orchestrating communication plans.
Key Responsibilities:
• Foster positive restaurant owner relationships
• Educate customers on new technologies and initiatives
• Analyze customer satisfaction data for actionable insights
• Collaborate on training initiatives for new hires
• Support restaurant openings and closures effectively
Requirements:
• Relevant Post-Secondary education
• Minimum 3 years of hospitality or custo...
This role entails building strong relationships while managing customer expectations through education about policies and practices. You will analyze customer feedback, collaborate with internal teams, and coordinate with restaurant management for comprehensive support. Key activities include overseeing openings and orchestrating communication plans.
Key Responsibilities:
• Foster positive restaurant owner relationships
• Educate customers on new technologies and initiatives
• Analyze customer satisfaction data for actionable insights
• Collaborate on training initiatives for new hires
• Support restaurant openings and closures effectively
Requirements:
• Relevant Post-Secondary education
• Minimum 3 years of hospitality or custo...