Bilingual Client Service Specialist Winnipeg
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IGM Financial
📍 winnipeg, mb, Canada
Job Description
Join IGM Financial as a Bilingual Client Service Specialist in Winnipeg to enhance client relationships through exceptional service. Utilize your French and English skills to provide support across multiple channels.
As a key member of the Wealth Management Operations team, you will manage client and consultant inquiries with professionalism. With over two years of client service experience, your role will entail problem resolution, promoting operational excellence, and supporting transformation initiatives. You will share your knowledge of policies and processes to ensure a seamless client experience.
Key Responsibilities:
• Create effortless experiences for inbound calls and emails
• Deliver reliable service while meeting established quality standards
• Enhance team culture through shared problem resolution
• Support departmental growth by participating in feedback sessions
• Promote operational excellence in special projects
Requirements:
• Minimum 2 years...
As a key member of the Wealth Management Operations team, you will manage client and consultant inquiries with professionalism. With over two years of client service experience, your role will entail problem resolution, promoting operational excellence, and supporting transformation initiatives. You will share your knowledge of policies and processes to ensure a seamless client experience.
Key Responsibilities:
• Create effortless experiences for inbound calls and emails
• Deliver reliable service while meeting established quality standards
• Enhance team culture through shared problem resolution
• Support departmental growth by participating in feedback sessions
• Promote operational excellence in special projects
Requirements:
• Minimum 2 years...